I am Virginie Caplet, responsible for this website and this website is powered by WordPress. WordPress is owned by Automattic. They are the folks behind a variety of products and services designed to allow anyone–from bloggers, to small business owners, and enterprises–to create, publish, and manage their own websites:
- WordPress.com offers the design, features, and support to bring a website to life.
- With Jetpack , website owners that host their websites elsewhere can connect those websites to features and tools available through WordPress.com and WooCommerce Services .
- Crowdsignal helps site owners create quizzes, surveys, and polls that fit their brand and vision.
- Intense Debate gives site owners tools to manage comments on their websites.
- Akismet helps keep spam under control by filtering out spam comments–hundreds of millions, every day!
Information Automattic Collects About the Visitors to the Websites
Automattic collects information about Visitors of the Website in a few different ways–it collects certain information that the Visitors provide to the Website, it collects some information automatically, and it collects any information that I provide to Automattic about the Visitors.
Information a Visitor Provides to a Website
Let’s start with information that visitors provide directly to the Website, which primarily happens when the Visitors type into a text field on the Website, like a comment field or a sign-up form. The Website Administrator may also implement other ways to allow the Visitors to provide information directly through the Websites.
Here are the most common ways in which a Visitor directly provides information to a Site:
- Follower and Subscriber Information: When a Visitor signs up to follow or subscribe to the Website, using Jetpack or WordPress.com, Automattic collects the sign-up information requested by the Website, which typically includes an email address.
- Website Comments: When a Visitor leaves a comment on the Website, Automattic collects that comment, and other information that the Visitor provides along with the comment, such as the Visitor’s name and email address.
- Crowdsignal Survey Responses: When a Visitor completes a poll, quiz, or other type of survey prepared by a User via Crowdsignal.com, Automattic collects the Visitor’s responses to those surveys, and other information that the survey owner requires for a poll_quiz_survey response, like an e-mail address.
- Other Information Entered on the Website: Automattic may also collect other information that a Visitor enters on the Website–such as a contact form submission, or a search query.
Information Automattic Automatically Collects from the Website
Automattic also automatically collects some information about the Visitors to the Website. The information Automattic automatically collects depends on which services are used by the Website. Here are some examples listed below:
- Technical Data from a Visitor’s Computer and Etcetera: Automattic collects the information that web browsers, mobile devices, and servers typically make available about Visitors to a Website, such as the IP address, browser type, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information.
- Visitor Interactions: Automattic collects information about a Visitor’s interactions with the Website, including the “ likes ” and “ ratings ” left by the Visitors to a Website using WordPress.com or Jetpack.
- Location Information: Automattic may determine the approximate location of a Visitor’s device from the IP address. Automattic collects and use this information to, for example, tally for the Website Administrator how many people visit their Websites from certain geographic regions. If you’d like, you can read more about our Site Stats feature for WordPress.com sites and Jetpack sites.
- Akismet Commenter Information: Automattic collects information about Visitors who comment on the Website using Akismet anti-spam service. The information Automattic collects depends on how the Website Administrator sets up Akismet for their Website, but typically includes the commenter’s IP address, user agent, referrer, and Website URL (along with other information directly provided by the commenter such as their name, username, email address…oh, and the comment itself, of course).
- Crowdsignal Response Information: Automattic collects information about Visitors who respond to a Crowdsignal survey. The information that Automattic collects typically includes IP address, browser type, operating system, user agent, and the web page last visited.
- Intense Debate Commenter Information: Automattic collects information about visitors who comment on the Website when using their Intense Debate service. The information that is collected depends on how the Website Administrator sets up Intense Debate for the Website, but typically it includes the IP address and account information on the Website, along with the comment.
- Jetpack Site Activity: Automattic collects visitor activities related to the management of the Website, such as login attempts/actions and comment submission and management actions. For more information, please see the Jetpack Privacy Center .
Other Information Provided by The Website Administrator
Automattic also collects any other information that the Website Administrator provides about the Visitors to the Website. For example, a Website Administrator may upload a directory or other information about the Website visitors and customers to the “backend” administrative platform for managing the Website.
How Automattic Uses Visitors Information
How Automattic Shares Visitor Information
Automattic may share information collected about the Visitors in the limited circumstances spelled out below:
- Subsidiaries, Employees, and Independent Contractors: Automattic may disclose Visitor information to its subsidiaries, its employees, and individuals who are its independent contractors that need to know the information in order to help it provide its services to the Website Administrator and their Website, or to process the information on its behalf. Automattic requires its subsidiaries, employees, and independent contractors to follow this Privacy Notice for information about Visitors that it shares with them.
- Third Party Vendors: Automattic may share Visitors information with third party vendors who need to know this information in order to provide their services to Automattic. This group includes vendors that help it provide its services to the Website Administrator and their Website. Automattic requires vendors to agree to privacy commitments in order to share information with them.
- Legal Requests: Automattic may disclose Visitor information in response to a subpoena, court order, or other governmental request. For more information on how Automattic responds to requests for information, please see its Legal Guidelines .
- To Protect Rights, Property, and Others: Automattic may disclose Visitor information when it believes in good faith that disclosure is reasonably necessary to protect the property or rights of Automattic, its users, third parties, or the public at large. For example, if Automattic has a good faith belief that there is an imminent danger of death or serious physical injury, Automattic may disclose information related to the emergency without delay.
- Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that Automattic goes out of business or enters bankruptcy, Visitor information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Notice would continue to apply to Visitor information and the party receiving this information may continue to use this information, but only consistent with this Privacy Notice.
- Information Shared Publicly: Information that Visitors choose to make public is–you guessed it–disclosed publicly. That means, of course, that information like Visitor comments and “likes” are all available to others, including information about the Visitor that is displayed in connection with a comment or “like” (such as a visitor’s WordPress.com username and Gravatar). Automattic provides a “firehose” stream of public data (including comments) from the Website to provide that data to firehose subscribers, who may view and analyze the content, but do not have rights to re-publish it publicly. Public information may also be indexed by search engines or used by third parties.
How Long We Keep Visitor Information
If Automattic is not legally required to keep it, it generally discards information about Visitors when no longer needed for the purposes for which Automattic collects and uses it on behalf of its users — those purposes which are described in the “How Automattic Uses Visitor Information” section above. For example, Automattic keeps the web server logs that record information about a Visitor to the Website — such as the visitor’s IP address, browser type, and operating system — for approximately 30 days. Automattic retains the logs for this period of time in order to, among other things, investigate issues if something goes wrong on the Website. As another example, when a Visitor views the Website Automattic uses their IP address in order to update the Website Stats with information about their visit, like what country they are in. Automattic keeps that IP address for approximately 30 days to give itself time to calculate the monthly Website Stats and address any issues with those counts.
No other tools and services offered by default by Automattic are being used on the Website. However for more information about how to manage and delete cookies, visit aboutcookies.org, and for more information on interest-based ads, including information about how visitors may be able to opt out of having their web browsing information used for behavioral advertising purposes, please visit aboutads.info/choices (US based) and youronlinechoices.eu (EU based).